7/15/2024

Top Website Features Every Michigan based IT Services Company Should Have

By PlusCode


Hello everyone, Dave Baldwin here from PlusCode Website Design. Michigan can be a competitive world of IT services, having a robust and professional website can place you ahead of the rest. Your website is often the first interaction potential clients have with your company, and it's crucial to make a strong impression. Here are the top website features every IT services company should have to attract and convert visitors.

1. Clear and Compelling Homepage

Why It’s Important: Your homepage is the first thing visitors see, and it needs to convey who you are, what you do, and what makes you different.

Features to Include:

  • Strong Headline: A concise and impactful headline that clearly states your value proposition.

  • Brief Overview: A short description of your services and what sets you apart.

  • Visual Appeal: High-quality photos, images, and graphics that reflect your brand and services.

  • Trust indicators: List your memberships to associations, awards, and success stories. You need to build trust before anyone will hire you for the job.

2. Services Overview Page

Why It’s Important: Potential clients need to understand what services youoffer and how you can help them.

Features to Include:

  • Detailed Descriptions: Clear, detailed descriptions of each service you provide.

  • Service Benefits: Highlight the benefits and outcomes clients can expect from your services.

  • Call to Action (CTA): Encourage visitors to contact you for more information or to schedule a consultation.

3. Case Studies and Success Stories

Why It’s Important: Showcasing your past successes builds credibility and trust with potential clients.

Features to Include:

  • Project Overviews: Summarize the project goals, challenges, and solutions.

  • Results and Metrics: Highlight the measurable results you achieved for the client.

  • Client Testimonials: Include quotes and feedback from satisfied clients.

4. Client Testimonials

Why It’s Important: Testimonials provide social proof and reassure potential clients of your expertise and reliability.

Features to Include:

  • Authentic Reviews: Use real quotes from clients, ideally with their name and company.

  • Diverse Range: Include testimonials that cover various services and industries.

  • Prominent Placement: Feature testimonials on your homepage, service pages, and a dedicated testimonials page.

5. Simple Contact Form

Why It’s Important: Making it easy for potential clients to contact you increases the likelihood of conversions.

Features to Include:

  • Contact Form: A simple, user-friendly contact form with minimal required fields.

  • Direct Contact Info: Provide your phone number, email address, and physical address.

  • Live Chat: Consider adding a live chat feature for immediate support and inquiries.

6. About Us Page

Why It’s Important: An About Us page helps humanize your brand and build a connection with visitors.

Features to Include:

  • Company History: Share the story of your company’s founding and growth.

  • Team Bios: Introduce your team members with photos and brief bios.

  • Mission and Values: Highlight your company’s mission, values, and commitment to clients.

7. Blog and Resource Center

Why It’s Important: Regularly updated content helps with SEO and positions your company as an industry thought leader.

Features to Include:

  • Informative Articles: Publish blog posts on relevant industry topics, trends, and tips.

  • Downloadable Resources: Offer whitepapers, eBooks, and case studies for download.

  • Search Functionality: Make it easy for visitors to find specific content with a search bar.

8. Mobile Optimization

Why It’s Important: A significant portion of web traffic comes from mobile devices, and a mobile-friendly site ensures a seamless user experience.

Features to Include:

  • Responsive Design: Ensure your website looks and functions well on all devices.

  • Fast Load Times: Optimize images and code for quick loading on mobile devices.

  • Easy Navigation: Simplify navigation for smaller screens with a clear, user-friendly menu.

9. SEO Best Practices

Why It’s Important: Optimizing your site for search engines helps attract more organic traffic.

Features to Include:

  • Keyword Optimization: Use relevant keywords naturally throughout your content.

  • Meta Tags and Descriptions: Ensure all pages have unique meta tags and descriptions.

  • Internal Linking: Link to related pages and blog posts within your site to improve navigation and SEO.

10. Security Features

Why It’s Important: Ensuring your website is secure builds trust with visitors and protects your data.

Features to Include:

  • SSL Certificate: Ensure your site uses HTTPS to encrypt data.

  • Regular Backups: Schedule regular backups of your website data.

  • Security Plugins: Do not use wordpress, but if you do keep your plugins up to date to protect against malware and cyberattacks.



Incorporating these essential features into your IT services company website can significantly enhance your online presence, attract more potential clients, and convert visitors into leads. If you need assistance with building or improving your website, PlusCode Website Design is here to help. Let's create a website that truly reflects your expertise and drives business growth.

Cheers, Dave


Tags: How to, Marketing

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