Lack of Communication

By PlusCode

A few weeks ago, I got a message from a potential customer in Saline saying, my website company stopped replying to my messages, how do I know you won’t do the same?

I’ve heard too many stories about projects where clients felt out of the loop. Maybe you’ve experienced this too. That's why we've made it our mission to ensure we do things better.

I believe in the power of clear and frequent communication to transform a potentially stressful process into a smooth and even enjoyable one. Here's how we make sure you're never out of the loop:

Your Dedicated Project Manager: 

Right from the start, you get a dedicated project manager. You stay in the know on every aspect of your project. We are quick to listen and clear in response.

Consistent Updates:

We don’t wait for you to ask us what’s going on. We have scheduled updates to walk you through what we’ve accomplished, what’s up next, and where we need your input to move forward.

Open Book Management Style: 

When you work with us, you get access to our project management tools. This means you can see the status of your project in real-time, all the time.

Built-in Feedback Loops:

Your feedback isn’t just welcome; it’s essential. We incorporate regular opportunities for you to review our work and tell us if we’re on the right track.

No Tech Speak: 

I promise to keep my geek-out sessions to a minimum. Instead, I’ll explain (or Jesse will explain) everything in plain English, so you feel comfortable and confident in the decisions you’re making.

Why This Matters

At PlusCode, we’re not just about building websites. We will be an active partner in your marketing efforts. Think of us like another employee. Your business deserves a website that not only looks great but also performs well and grows with your business.

Jesse and I have built PlusCode on the belief that our clients should feel supported and informed every step of the way. So, if you’re tired of the typical runaround and crave a process that’s transparent and tailored to your needs, let’s chat.


Dave B

Tags: How to, Purpose

Have a question?

Let's Get Your Project Started!